Our process - How we work
We believe in efficiency and using our resources wisely to provide the best value to our clients. Over the past decade, we've built strong, reliable softwares. Our goal is to use this experience to deliver high-quality results that meet our clients' needs.
Discover
We work closely with our clients to understand their needs and goals, embedding ourselves in their every day operations to understand what makes their business tick.
Our team spends time with company directors to understand their vision and goals. Our account managers dive into existing digital assets to see what's working and what could be improved. Our senior developers and security experts audit current systems to spot any issues and ensure everything's secure. This information helps our design and development teams create customized solutions that fit your needs perfectly.
When the Discovery phase is finished, we'll provide you with a comprehensive plan and budget.
Included in this phase
- In-depth questionnaires
- Team formation
- Feasibility studies
- Proofs-of-concept
- Competitive analysis
- Documentation
Build
Based off of the discovery phase, we develop a comprehensive roadmap for each product and start working towards delivery. This roadmap is carefully structured to ensure that every technical detail supports the project's goals, streamlining our efforts for efficient progress.
To support you throughout the process, each client is assigned a dedicated key account manager. They play a crucial role in maintaining transparent communication and managing expectations, acting as a bridge between your team and ours.
Our account managers ensure timely responses and smooth project progress, collaborating closely with our development team. Our developers create innovative solutions tailored to your needs, using best practices and leveraging open-source projects when appropriate.
GTGlobals was so consistent with their progress updates that we almost began to think they were automated!
Deliver
In the final phase, Deliver, we ensure a smooth and timely launch of your project. We carefully manage any changes in requirements to keep the project on track and within budget.
Our team ensures that the core functionalities and main pages of your site are fully operational at launch. We prioritize delivering high-quality results, using a combination of custom solutions and pre-built components to meet your needs efficiently.
Our commitment doesn't end at launch. We offer ongoing support and updates, ensuring that all additional pages and features are completed to your satisfaction as part of our maintenance services.
Included in this phase
- Testing. We thoroughly test our projects to ensure they work perfectly and reliably. Our detailed testing process checks every part of the system to deliver a solid final product.
- Infrastructure. For reliability and performance, we use top-quality infrastructure solutions, like high-end AWS droplets, customized to fit your project's needs.
- Support. We offer ongoing support for all your critical services, keeping the necessary API keys to ensure everything runs smoothly. Our dedicated support team is always here to help, making sure your business operates without a hitch.
Our values - Balancing reliability and innovation
We strive to stay at the forefront of emerging trends and technologies while maintaining a strong foundation of reliability. Our core values guide us in delivering innovative solutions that you can trust.
- Meticulous. We pay attention to every detail, ensuring that our work is of the highest quality from start to finish.
- Efficient. We pride ourselves on never missing a deadline by optimizing our workflows and anticipating project needs well in advance.
- Adaptable. Every business has unique needs, and we excel at tailoring our solutions to fit those specific requirements.
- Honest. We are transparent about all of our processes, ensuring that our clients are well-informed and confident in every step of their project's journey.
- Loyal. We build strong, long-term relationships with our clients, ensuring consistent and dedicated support throughout our journey together.
- Innovative. We constantly explore new technologies and open-source projects to deliver the most creative and effective solutions to our clients.